Refund Policy

For physical products, we offer the following refund options:

30-day money-back guarantee from delivery date

Items must be unused and in original packaging

Return shipping costs are customer responsibility

Refund processed within 5-7 business days

For digital products (STL files and downloadable content):

• No refunds after file download
• Technical support available for issues
• Replacement files for corruption
• Preview available before purchase

For custom orders and prototyping services:

• 50% non-refundable deposit after work starts
• Full refund if work hasn't begun
• Partial refunds based on completion
• Revisions per original agreement

Refunds are not available for:

• Damage from misuse or improper handling
• Items marked as "Final Sale"
• Custom-made or personalized items
• Downloaded digital products

Follow these simple steps to initiate your refund:

1. Contact Us.
Reach out to our support team with your order details.

2. Explain Reason.
Provide the reason for your return request.

3. Get Authorization.
Receive return authorization and instructions.

4. Ship Item.

Return the item following our guidelines.

Our refund processing timeline:

• Physical products: 5-7 business days
• Custom orders: Up to 10 business days
• Digital products: 2-3 business days
• Payment method determines final timing

For refund inquiries, reach out to us:

47 Industries LLC

Email: info@47industries.com

Phone: (786) 557-4845